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So Long 2020: Top 5 Articles of the Year

Dec 21, 2020

Can you believe we’re in the final weeks of 2020? While we’re all hoping for a brighter 2021, some of this year’s challenges have brought positive impacts, too.

Today, we’re sharing the top 5 articles on topics that carry opportunities well beyond this year…

1. Is Free Telehealth Coming to an End? 5 Ways freshbenies Can Help

As COVID-19 hit the country, many carriers opted to expand Telehealth benefits. Thousands of Americans engaged Telehealth for the first time – and embraced it. But temporary waivers, reduced costs or partial reimbursements of visit fees have ended for many. How can increased Telehealth utilization continue to grow, and also catapult adoption of other consumerism tools? Click here to learn more.

2. 3 Reasons Behavioral Health is a Benefits MUST

Well before the pandemic, the need for more affordable and accessible behavioral health options was critical. This year’s health crisis has increased the need, but also the heightened level of conversations and readiness for new solutions. Neil unpacks stats about the growing acceptance of virtual care, and shares a helpful infographic in this article.

3. Employee Benefits Professionals: 5 Digital Tips to Prospect & Sell

Everyone had to sharpen their digital chops to keep up in our new virtual world – from participating in virtual events to connecting with prospects while staying visible to clients. We built freshbenies remotely over the last 11 years and shared our top tips in this two-part article – and we got some insights from some digital selling experts in the employee benefits industry. Check it out here.

4. Pet Care: 3 Reasons It’s an Employee Benefit Win

Arguably, pets are the one group that had a great 2020. Not only did they get more snuggle and play time with their owners, they attended Zoom calls and became everyone’s favorite co-workers. We’re crazy for our pets and that’s why it’s a smart benefit move for employers – especially when the services steer clear of pesky insurance rules. Discover more here

5. Brokers in Cars Getting Coffee

This fun series kicked off just before COVID had us all social distancing. That extra challenge forced a tad more creativity with how the episodes were filmed. In the end, it removed boundaries of geography and hectic travel schedules from the mix. Brokers from across the country shared their wit and wisdom, including…

And don’t miss this bonus footage from all of our guests in a year-end summary filmed at the BMW Performance Track in sunny California…


Because everything’s better when you laugh a little, here’s our 9 Hilarious (and Real) Trials of Remote Work. Which have been your biggest challenges? 

Now it’s your turn! Share your top learnings and opportunities from 2020. Comment below or email me at


Heidi has a passion for helping busy families control their healthcare dime, time and peace of mind! She writes articles to do just that, while keeping it fun and simple for her readers! She also speaks on healthcare issues and is the owner of

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Tanya Boyd
Tanya Boyd
President of Tanya Boyd & Associates

I didn’t want to go to urgent care or the ER. Using Doctors Online in my freshbenies membership, I went online to ask a doctor. The doctor responded and said to check my blood pressure. He followed up with the next day to make sure my numbers were OK. By then, the feeling was starting to go away. He told me if it persists to contact my doctor. It was great that I didn’t have to go somewhere and wait forever, and it was free.” - Kelli from Texas

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Marta from NC
Marta from NC

I’ve had a great experience using this app!

It’s very convenient with everyday life.


I use it all the time and highly recommend freshbenies to everyone!