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Healthcare Consumerism: 3 Things Employees Know & Still Need to Know

May 13, 2021

Employees have dealt with a LOT over the last year - quarantine, working remotely, virtual school for children, changes to income and health concerns. Tons of adjustments have been made - and some have led to wins that will impact the future of healthcare consumerism.

Today, I'm sharing 3 facts employees now know, and 3 more facts they NEED to know...

1. They need more control of healthcare ?

In the last year, the healthcare consumerism gap was more striking than ever before vs. all other areas of life. Most employees didn’t know where to turn to get remote help from healthcare experts.

2. They love Telehealth ?

Millions of Americans engaged Telehealth for the first time and embraced it. It was safe, fast, and convenient – especially for those with $0 visit fees.

3. They need more help to navigate the system ?

Understanding their benefits and insurance, locating healthcare options, coordinating care, and sifting through medical bills is still an unbearable headache.

Head to head comparison

What employees need to know...

1. Advocacy experts will do the heavy lifting ?

Dedicated Health Pros simplify the healthcare journey by…
   ✅ finding QUALITY doctors, facilities and surgeons
✅ providing price comparisons BEFORE procedures
✅ reviewing and NEGOTIATING medical bills & more 

Plus, it’s all customized to their specific insurance plan, needs, and preferences.

2. Telehealth will help BIG TIME ?

Just as employees are getting used to using it, most plans are reverting to co-pays. freshbenies is the best place for Telehealth: $0 visit fee, agnostic to the ever-changing carrier plans, and an engagement system that drives high usage. And our newest packages include much-needed Behavioral Telehealth.

3. freshbenies is home base ?

Employees access all their services in one easy-to-use experience. ONE membership includes their entire immediate family and…
   ✅ A single login for all services
✅ View, add and manage dependents

   ✅ benieWALLET stores all benefit cards in one spot

With the launch of our new packages specifically for larger groups (200+), it's easier than ever to find the right mix of tools for any group.

Employees and employers are open to new behaviors - how are you introducing new healthcare consumerism tools to help employees and employer bottom lines? Comment below or email me at


Reid has a passion for helping brokers & employers strategize fresh approaches to benefit plans that contain costs and increase access to care - helping employers & employees control their healthcare dime, time, and peace of mind. He writes & speaks around the country and is the Co-Founder & CEO of freshbenies.

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Tanya Boyd
Tanya Boyd
President of Tanya Boyd & Associates

I didn’t want to go to urgent care or the ER. Using Doctors Online in my freshbenies membership, I went online to ask a doctor. The doctor responded and said to check my blood pressure. He followed up with the next day to make sure my numbers were OK. By then, the feeling was starting to go away. He told me if it persists to contact my doctor. It was great that I didn’t have to go somewhere and wait forever, and it was free.” - Kelli from Texas

Are you a freshbenies member?

Are you freshbenies member?

Marta from NC
Marta from NC

I’ve had a great experience using this app!

It’s very convenient with everyday life.


I use it all the time and highly recommend freshbenies to everyone!