Skip to main content

    1-855-647-6762 Member Services

Node view

3 ways freshbenies helps YOU combat Covid

Mar 11, 2020


freshbenies is here to help you and your family with practical tools to control healthcare - including services to help you navigate questions or care needs related to Covid. 

We're sharing 3 key ways freshbenies can help - be sure to log into your portal or the app to see which services are included in your specific package....  

1. Ask a doctor

If you show signs of being sick or have questions for a doctor, start with freshbenies before worrying, Googling or going to a germ-infested waiting room. 

Telehealth - speak to a doctor 24/7 to evaluate your symptoms. While there’s no cure for Covid, if you have any flu-like symptoms, contact Telehealth so a doctor can evaluate your risk and help with next steps when necessary.

Doctors Online – ask a doctor for personalized advice in an email conversation (instead of Googling) and get a response within 24 hours (usually faster!). You can correspond back and forth with the same expert as many times as you like at no charge - plus attach pictures or other documentation related to your concerns.

2. Reach out to your Advocate

Advocacy - these health pros can assist you in a number of ways, including...

  1. Locating the best quality in-network doctors, urgent care centers or hospitals
  2. Finding resources available for financial assistance, insurance assistance, emotional support, local Covid testing sites and more
  3. Answering questions about Covid-related services covered by your insurance or pertaining to COBRA

3. Visit with behavioral health specialists

Behavioral Telehealth - get support for anxiety, stress or panic by visiting with a psychiatrist or therapist by video at a fraction of the cost of in-person visits. 

Make sure your freshbenies membership is activated and ready. If you need to do this, just chat with Bonnie by clicking her image at the bottom right of this web page, or call Member Services at 855.647.6762. We're here to help!


Heidi has a passion for helping busy families control their healthcare dime, time and peace of mind! She writes articles to do just that, while keeping it fun and simple for her readers! She also speaks on healthcare issues and is the owner of

Download app NOW
Tanya Boyd
Tanya Boyd
President of Tanya Boyd & Associates

I didn’t want to go to urgent care or the ER. Using Doctors Online in my freshbenies membership, I went online to ask a doctor. The doctor responded and said to check my blood pressure. He followed up with the next day to make sure my numbers were OK. By then, the feeling was starting to go away. He told me if it persists to contact my doctor. It was great that I didn’t have to go somewhere and wait forever, and it was free.” - Kelli from Texas

Are you a freshbenies member?

Are you freshbenies member?

Marta from NC
Marta from NC

I’ve had a great experience using this app!

It’s very convenient with everyday life.


I use it all the time and highly recommend freshbenies to everyone!